![]() General troubleshooting Method 1: Use a file share to access the attachment You may want to print this article first if you choose one of these methods. ![]() Some methods require to restart your computer. If these methods don't work for you and if you're comfortable with advanced troubleshooting, use the methods described in the "Advanced troubleshooting" section. The first four methods are designed for beginer to intermediate computer users. Use one of the methods described below to safely access the attachment: When Outlook blocks an attachment, you can't save, delete, open, print, or otherwise work with the attachment in Outlook. This article describes how to open a blocked attachment, and what types of attachments Outlook may block. Outlook blocks access to the attachment, but the attachment is present in the e-mail message. Outlook blocked access to the following potentially unsafe attachments: Īll versions of Outlook since Outlook 2000 Service Release 1 (SR1) include a security feature that blocks attachments posing a risk of viruses or other threats. ![]()
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